Effective date: 28th of May 2018
1.3 Responsible entity (data controller). The entity that is responsible for collection and processing of your personal data through the Websites and the Platform is Logic Energy Ltd., having a registered address at 1 Ainslie Road, Hillington Park, Glasgow, G52 4RU, The United Kingdom (“we”, “us”, and “our”).
2. Types of personal data collected by us
2.1 We comply with data minimization principles and we collect only a minimal amount of personal data that is necessary for ensuring your use of the Websites and the Platform:
When you register your user account on the Platform, we collect your (i) first name, (ii) last name, (iii) email address, and (iv) password;
When you purchase goods through the online shop available at https://shop.windcrane.com, we collect your (i) email address, (ii) first name, (iii) last name, company (optional), (iv) address, and (v) phone number (optional);
When you contact us through the contact form available on the Websites, we collect your (i) company name, (ii) first name, (iii) last name, (iv) email address, (v) phone number, and (vi) any other information that you decide to provide us in your message;
When you request us to provide you with a free quote, we collect your email address;
When you contact us by email, we collect your (i) name, (ii) email address, and (iii) any other information that you decide to provide us in your message;
When you subscribe for our newsletter, we collect your email address.
2.2 Sensitive data. We do not collect, under any circumstances, any sensitive data from you, such as your health information, opinion about your religious and political beliefs, racial origins, membership of a professional or trade association, or information about your sexual orientation.
3. Purposes of personal data
3.1 We respect strictest data protection principles. Thus, we collect and process your personal data only for specified, explicit, and legitimate purposes. The personal data collected through the Websites and the Platform is used only for:
Enabling your use of the full functionality of the Websites and the Platform (e.g., registering and maintaining your user account);
Carrying out our contractual obligations (e.g., delivering the goods and services ordered by you);
Responding to your requests (e.g., answering your enquiries);
Delivering you our newsletter (if you have subscribed to one);
Analyzing and improving our business activities;
Optimizing and improving the Websites and the Platform; and
Operating, managing, and promoting our business.
3.2 Legal grounds for processing of personal data. Depending on the circumstances in which you provide us with your personal data, the collection and processing of your personal data is carried out on the basis of one of the following legal grounds:
Ensuring the performance of a contract;
Pursuing our legitimate business interests; or
If you have provided us with your explicit consent for collection and processing of your personal data for a particular purpose.
4. Non-personal data
4.1 Types of non-personal data. When you use the Websites and the Platform, we collect certain non-personal analytics data, such as your browser types, operating systems, URL addresses of websites clicked to and from the Websites and the Platform, and your other online behavior data. Such non-personal data does not allow us to identify you in any manner.
4.2 Purposes of non-personal data. We collect non-personal data for online analytics purposes only, such as:
To analyze what kind of users visit and use the Websites and the Platform;
To identify the channels through which the Websites and the Platform are accessed and used;
To examine the relevance and popularity of the content available on the Websites and the Platform; and
To personalize the Websites and the Platform for your specific needs.
4.3 Aggregated data. In case your non-personal data is combined with certain elements of your personal data in a way that allows us to identify you, we will treat such aggregated data as personal data.
5. Your consent
5.2 In exceptional cases (where required by the applicable law), we will seek your explicit consent. For example, we may seek your explicit prior consent for the following purposes:
If we would like to provide you with any marketing communication (e.g., sending you a newsletter);
If we intend to collect any sensitive data from you; or
6. Marketing communication
6.1 We will not send you direct marketing messages, such as newsletters, brochures, promotions and advertisements, or contact you by any other means with the purpose to offer you our goods and services, unless you provide us with your prior explicit consent to receive such marketing messages.
6.2 Informational notices. Please note that the following informational notices sent by us on an “if-needed” basis do not fall within the scope of direct marketing communication that requires your explicit consent:
Information about your user account and your orders;
Information about our new goods and services that are closely related to the goods and services purchased by you; and
Informational notices regarding updates of the Websites and the Platform, your privacy and security, and other important matters.
6.3 Opt-out from marketing communication. If you have provided us with your consent to receive direct marketing communication and, at some point, you would like to stop receiving such marketing messages, you can easily opt-out by:
Clicking on the “unsubscribe” link contained in any of the online marketing communications submitted to you; or
Contacting us directly by email at firstname.lastname@example.org.
7. Children’s privacy
7.1 The Websites and the Platform cannot be accessed by persons under the age of 18. If a person under the age of 18 has provided us with personal data without obtaining parental or guardian consent in advance, the parent or guardian may contact us and request us to destroy the personal data.
8. Protection of personal data
8.1 We implement organizational and technical measures to protect your personal data, such as secured networks, encryption, and limited access to your personal data by our staff.
8.2 In order to ensure the security of your personal data, we kindly ask you to keep your login details in a secure and confidential manner and use the Websites and the Platform only through a secure network.
8.3 Security breaches. Please note that, due to the inherent risks of using the Internet, we cannot be liable for any unlawful destruction, loss, use, copying, modification, leakage, and falsification of your personal data caused by circumstances beyond our reasonable control. Should a personal data breach occur, we will inform the local data protection authority, namely, the UK Information Commissioner’s Office, without undue delay and immediately take reasonable measures to mitigate the breach, as stipulated in the applicable law.
9. Retention period
9.2 In some cases, we may be required by law to retain your personal data for a certain period of time (e.g., for maintaining our accountancy records). In such cases, we will store your personal data for the time period stipulated by the applicable law.
10. Disclosure of personal data to third parties
10.1 In certain situations, on a “case-by-case” basis, we may disclose your personal data to third parties. Such a disclosure is limited to the situations when the personal data is required for the following purposes:
Ensuring the operation of the Websites and the Platform;
Ensuring the processing and completion of your orders;
Pursuing our legitimate business interests;
Carrying out our contractual obligations;
Law enforcement purposes; or
If you provide your prior explicit consent.
10.2 Your personal data may be disclosed to third parties that provide professional, technical, and other types of support to us, including:
Our user information logistics provider Google Analytics;
Our mailing service providers MailChimp and Campaign Monitor;
Our payment service providers PayPal and Shopify.
11. Transfer of personal data outside the EEA
11.2 In case it is necessary to make such a transfer, we will make sure that the jurisdiction in which the recipient third party is located ensures an adequate level of protection of your personal data or we conclude an agreement with the respective third party that ensures such protection.
12. Your rights
12.1 You can manage your personal data collected and processed by us and request us to:
Get a copy of your personal data that we retain;
Move your personal data to another processor;
Delete your personal data from our systems;
Object and restrict processing of your personal data;
Withdraw your consent; or
Process your complaint.
12.2 If you would like to exercise your rights listed in this section 12, please contact us by email at email@example.com. We may ask you to provide us with an identifying piece of information, so that we would be able to identify you in our system. We will answer your request within a reasonable timeframe but no later than 2 weeks.
12.3 Launching a complaint. If you would like to launch a complaint about the way in which your personal data is handled by us, we kindly ask you to contact us first. After you contact us, we will investigate your complaint and provide you with our response as soon as possible. If you are a resident of the EU and you are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with your local data protection authority.
13. Third-party links
14.2 What is a cookie? A cookie is a small computer file, typically consisting of letters and numbers. When you visit a website, the website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer system. The main purpose of cookies is to allow a website to recognize user’s device. There are two types of cookies, namely, persistent cookies and session cookies. Persistent cookies remain valid until their expiration date, unless deleted by the user before that date. Session cookies will be stored on a web browser and will remain valid until the moment when the browser is closed.
Session cookies, such as [AK_XXXXXX]; and
Third-party cookies, such as [Google analytics _utma, _utmb, _utmc, _utmt and _utmz]
14.6 Google Analytics. We use Google Analytics to analyze your use of the Websites and the Platform. Google Analytics generates statistical and other information by means of cookies and we use its services to create reports about the use of the Websites and the Platform and to collect data via advertising cookies and identifiers. We use the following Google Analytics features: (i) Remarketing with Google Analytics; (ii) Google Display Network Impression Reporting; (iii) Google Analytics Demographics and Interest Reporting; and (iv) Integrated services that require Google Analytics.
14.7 Opting-out from Google Analytics. If you would like to opt out from Google Analytics, you can do so by installing a Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=en .
16. Contact us
Company name: Logic Energy Ltd.
Address: 1 Ainslie Road, Hillington Park, Glasgow, G52 4RU, The United Kingdom
Email address: firstname.lastname@example.org
Phone number: +44(0)141 585 6496
Contact form: https://www.windcrane.com/contact/