Frequently Asked Questions
Windcrane Sensors Warranty
There’re two versions of WINDCRANE, mini and max. They share the same technological design and their accuracy is exactly the same. WINDCRANE is designed to comply with the IEC-61400, which are the specs for wind turbine standards. Why the IEC-61400? Because they have one of the highest standards for measuring wind speed on and off site. These are better than 1% accuracy and a resolution better than 0.1m/s, also data should be sampled at least at 1Hz. WINDCRANE is accuracy is better than 0.001% for its wind speed input sensors at low wind speeds and better than 0.007% accurate for high wind speeds.
To protect the data and privacy of our customers, you will need to log into the App to be able to add more devices at once. The good thing is that the list of devices is linked to your account and you will be able to access it every time you log in, regardless of the mobile device or computer you use.
There’s a grace limit of one unit to be used with the App. After this if you are not currently logged into the App, you will be asked to do so if you wish to add more devices.
If you do not have a WINDCRANE account, please request one to your crane provider, they will be able to assist with it. Or alternatively, send us and email with the IMEI number, project name/location and crane company and we will do it for you.
Wind speed data is refreshed every 10 minutes with the average wind speed, maximum ever wind speed within the 10 minutes and wind turbulence intensity.
Average wind speed is the mean average during a 10 minutes period
Maximum wind speed is the maximum wind speed ever recorded within 1 second during the 10 minutes period.
Yes, you can have email alerts and push notifications to your mobile phone with the WINDCRANE App.
WINDCRANE can measure wind speed in many units, like miles per hour or meters per second.
There’re two options:
• Electrical mains powered (WINDCRANE mini & max)
• Jib 24Vdc power air traffic light (WINDCRANE mini only)
• Solar battery powered (WINDCRANE max only)
There is technical support available from the windcrane team via the following email address: email@example.com.
Windcrane Sensor Information
There’re two versions of WINDCRANE:
• WINDCRANE mini can use 1 wind speed sensor
• WINDCRANE max can use 4 wind speed sensors, 2 wind directions and 8 other generic sensors
The WINDCRANE Max can connect up to a total of 14 sensors. 4 of these wind speed and 2 wind direction
It depends on the cable used and the environment it is going to work with. In general we do not advise more than 100 meters without checking with us first. Cable must be supplied by WINDCRANE
Generic sensors are randomly checked for accuracy, however no report is generated. If you require a calibration certificate, please make sure you request this before ordering.
WINDCRANE InCrane has a 3 years warranty
WINDCRANE mini has a 3 years warranty
WINDCRANE max has a 5 years warranty
Sensors are provided by a external supplier to us and they come with the standard 1 year warranty.