1. Go to Settings
Open the main menu and select Settings.
Open the main menu and select Settings to access user controls.
2. Enable “See Disabled Devices”
Turn on the toggle for See disabled devices.
Enable the ‘See disabled devices’ toggle to reveal disabled units in your fleet.
3. Filter Disabled Devices in Favourites
A new Disabled filter will now appear at the top of your Favourites page.
A new Disabled filter appears in Favourites, making it easy to focus on non-active units.
If you would like to reactivate the disabled device, please contact our support team.
Email: support@windcrane.com
WhatsApp: +44 (0) 774 159 3478

Administrators can request reactivation directly in the Windcrane dashboard.
Once submitted, our team will receive an automatic notification and process the request.
